Privacy Policy

 

1. Introduction

At Suburban Manufacturing Group we value the trust you place in us and are committed to protecting your business and personal information.

We collect personal and business information that helps us provide our products and services, including:

• Name and business name

• Mailing and billing address

• Phone numbers and email addresses

• Information related to your specific project, product needs, or business solutions

• Communication preferences and correspondence history

We may also collect information when you contact us through our website or other channels (e.g., phone, email, SMS).

 

2. How We Use Your Information

We use your information to:

• Provide and deliver our products or services

• Communicate about your project, orders, or requests

• Send updates, quotes, and service-related messages

• Send marketing or informational texts or emails (only if you've opted in)

• Improve our offerings and customer experience

• Comply with legal or regulatory requirements

 

3. SMS/Text Messaging

If you provide your mobile number, you may receive text messages from us related to:

• Project updates or scheduling

• Customer service communications

• Promotional messages (only with your consent)

Message frequency varies. Standard message and data rates may apply. You can opt out at any time by replying STOP to any text message or contacting us directly.

 

4. How We Protect Your Data

We use reasonable physical, electronic, and administrative safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. While we take these precautions seriously, no system is completely secure, and we cannot guarantee absolute security of your data.

 

5. Information Sharing

We do not sell or rent your personal information. Data is shared with service providers (e.g., shipping or payment processors) or for legal and regulatory authorities, as required by law. No data is shared with third parties or affiliates for marketing or promotional purposes. All third-party partners are expected to maintain data protection standards consistent with this policy.

 

6. International Customers

While our operations are based in the United States, we may serve customers globally. By providing your information, you consent to its processing and storage in the U.S., where data protection laws may differ from those in your country.

 

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Suburban Manufacturing Group

10531 Dalton Avenue NE

Monticello, MN 55362

info@gosuburban.com | 1-800-782-5752